Performance Review and Monitoring

Performance Review and Monitoring

Performance Review and Monitoring

This section provides a comprehensive guide on performance review and monitoring for subcontractor suppliers in BEC Arabia's mega projects. It is strategically important as it ensures the quality of work, adherence to project timelines, and compliance with KSA regulations and international construction standards. This process supports BEC Arabia’s objectives for professionalism, efficiency, and compliance.

Procedures and Workflows

1. Initiate Review: Start the performance review process at the end of each project phase or as specified in the contract.

2. Set Criteria: Define the performance criteria based on project requirements, KSA regulations, and international construction standards.

3. Collect Data: Gather performance data from various sources like project reports, site inspections, and team feedback.

4. Analyze Performance: Evaluate the performance data against the set criteria. Identify areas of strength and areas for improvement.

5. Provide Feedback: Share the performance review with the subcontractor supplier. Discuss the findings and suggest improvements.

6. Monitor Progress: Continuously monitor the subcontractor supplier's performance and provide regular feedback.

Compliance and Regulations

The performance review and monitoring process aligns with KSA laws, BEC Arabia’s internal compliance policies, and international construction standards. It ensures:

• Compliance with KSA labor laws and safety regulations.

• Adherence to BEC Arabia's quality standards and project timelines.

• Fulfillment of contractual obligations.

• Compliance with international construction standards for mega projects.

Metrics and KPIs

Key Performance Indicators (KPIs) for performance review and monitoring include:

• Quality of Work: Measured by the number of defects or reworks required.

• Timeliness: Assessed by the adherence to project timelines.

• Compliance: Evaluated based on the adherence to KSA regulations and international construction standards.

• Feedback: Collected from project team members and other stakeholders.

Collaboration

Effective performance review and monitoring require collaboration between various departments in BEC Arabia. Here are the roles and responsibilities:

• Project Management Team: Initiates the review process, sets performance criteria, and provides feedback.

• Quality Assurance Team: Assists in setting quality standards and evaluating the quality of work.

• Legal Team: Ensures the review process complies with KSA laws and contractual obligations.

• Human Resources: Facilitates communication and feedback sessions between BEC Arabia and subcontractor suppliers.

Additional Notes and Templates

• Always maintain a professional and respectful approach during the review process.

• Use the Performance Review Template to standardize the review process.

• Refer to the KSA Construction Regulations and International Construction Standards for compliance guidelines.

• Continuous improvement is key. Encourage subcontractor suppliers to take feedback positively and strive for improvement.