Collaboration

Quality Assurance & Quality Control (QA/QC) Department Collaboration – A 360° Approach

Ensuring Seamless Quality Coordination Across All Project Phases

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1. Introduction

The Quality Assurance & Quality Control (QA/QC) Department at BEC Arabia operates as a centralized authority for ensuring compliance, quality excellence, and defect prevention in mega construction projects. Effective collaboration between internal departments, external consultants, regulatory bodies, and contractors is essential to:

✅ Ensure seamless integration of quality policies from design to execution. ✅ Prevent defects and reduce rework by aligning engineering, procurement, and site teams. ✅ Maintain full compliance with ISO 9001, ISO 45001, Saudi Building Code (SBC), and project-specific requirements. ✅ Guarantee adherence to contractual obligations and client expectations.

A 360° collaborative framework ensures high-quality project delivery through structured communication, technical coordination, and digital integration with stakeholders.

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2. Cross-Departmental Collaboration Model

The QA/QC Department at BEC Arabia engages in multi-level collaboration, ensuring that quality standards are upheld across all phases of project execution.

2.1 Key Collaborative Areas & Stakeholder Integration

Collaboration Area	QA/QC Responsibilities	Key Stakeholders
Engineering & Design Compliance	Review design quality & ensure compliance before construction.	Engineering Department, Consultants, Clients
Procurement & Material Quality	Verify material specifications, conduct testing & approvals.	Procurement, Suppliers, Subcontractors
Site Execution & Quality Control	Conduct inspections, manage NCRs, and enforce corrective actions.	Construction Teams, Project Management
Regulatory & Compliance Management	Ensure adherence to SBC, ISO standards & local authority approvals.	Government Authorities, HSE, Legal
Subcontractor & Supplier Coordination	Ensure vendor compliance with quality and technical standards.	Subcontractors, Suppliers, Logistics Teams
Client & Consultant Engagement	Maintain transparency in quality assurance & progress reporting.	Clients, Consultants, Third-Party Auditors

📌 Benchmark: All collaborative processes must follow structured communication workflows, with digital tracking and approval logs.

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3. Collaboration with Engineering & Design Teams

3.1 Design Quality Review & Compliance Verification

✅ Ensure all IFC (Issued for Construction) drawings meet contractual & regulatory standards. ✅ Conduct constructability assessments & clash detection with BIM teams. ✅ Verify compliance with SBC, seismic codes, and safety requirements.

📌 Deliverables:

• Design Quality Verification Reports

• Non-Conformance Reports (NCR) for Design Deviations

• Coordination Meetings with Engineering & Consultants

📌 Benchmark: ≥ 95% first-time approval rate for engineering deliverables.

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4. Collaboration with Procurement & Supply Chain Teams

4.1 Material Approval & Vendor Compliance

✅ Ensure all materials meet approved technical submittals & contractual requirements. ✅ Conduct supplier audits to verify compliance with project standards. ✅ Enforce testing & certification processes for high-risk materials (concrete, steel, MEP systems).

📌 Deliverables:

• Material Inspection & Testing Reports

• Supplier Compliance Audits & Approval Logs

• Rejected Material Reports & Corrective Action Plans

📌 Benchmark: 100% material compliance verification before site use.

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5. Collaboration with Construction & Site Execution Teams

5.1 Site Inspections & Quality Control Checks

✅ Conduct pre-installation inspections to verify compliance with approved designs. ✅ Monitor ongoing construction works for adherence to quality standards. ✅ Enforce Non-Conformance Report (NCR) resolution & corrective actions.

📌 Deliverables:

• Site Inspection Reports & Corrective Action Logs

• Daily Construction Quality Reports

• Handover & Completion Certifications

📌 Benchmark: ≥ 98% compliance with construction quality standards.

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6. Regulatory & Compliance Collaboration

6.1 Coordination with Government & Municipal Authorities

✅ Ensure compliance with Saudi Building Code (SBC), municipality regulations & ISO standards. ✅ Facilitate approvals, permit renewals, and third-party audits. ✅ Ensure environmental, health & safety compliance (ISO 14001, ISO 45001).

📌 Deliverables:

• Regulatory Approval Logs & Compliance Checklists

• Municipality & Civil Defense Inspection Reports

• Environmental Compliance & Sustainability Audits

📌 Benchmark: Zero permit violations or regulatory non-compliance.

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7. Collaboration with Subcontractors & Suppliers

7.1 Quality Compliance Enforcement in Subcontractor & Supplier Operations

✅ Ensure subcontractors follow project-specific quality procedures. ✅ Conduct supplier performance evaluations & compliance monitoring. ✅ Issue corrective action notices (CAN) for quality deviations.

📌 Deliverables:

• Subcontractor Quality Compliance Reports

• Supplier Audit & Non-Conformance Logs

• Corrective Action Implementation Reports

📌 Benchmark: 100% supplier compliance before work approval.

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8. Client & Consultant Engagement in Quality Assurance

8.1 Transparent Reporting & Quality Control Coordination

✅ Maintain structured communication with clients regarding project quality. ✅ Ensure all consultant inspections & approvals are documented. ✅ Coordinate third-party quality audits & certifications.

📌 Deliverables:

• Client Quality Assurance Reports

• Consultant-Approved Inspection & Test Plans (ITP)

• Third-Party Audit Reports & Certification Compliance Logs

📌 Benchmark: Zero disputes over project quality issues with clients.

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9. Digital Quality Control Monitoring & Reporting

9.1 Digital Collaboration & Automation in QA/QC

Technology	Functionality	Application in QA/QC
Aconex (EDMS)	Document Control, NCR Tracking	Ensures digital compliance & audit readiness
BIM 360	Design & Construction Coordination	Reduces rework through clash detection
SAP ERP	Procurement Integration, Material Approval	Ensures supplier compliance before procurement
Power BI Dashboards	Quality KPI Monitoring	Tracks approval timelines, NCR closure rates

📌 Benchmark: 100% digital tracking for quality performance & compliance.

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10. Conclusion

The QA/QC Department at BEC Arabia ensures: ✅ Seamless collaboration between engineering, procurement, site teams & regulatory authorities. ✅ Data-driven decision-making using real-time quality tracking & digital automation. ✅ Full compliance with ISO, SBC, and contractual quality obligations. ✅ Continuous quality improvement through structured audits & corrective action plans.

By embedding a structured quality management system, BEC Arabia guarantees defect-free, high-quality construction projects that meet and exceed client expectations.