Collaboration
Quality Assurance & Quality Control (QA/QC) Department Collaboration – A 360° Approach
Ensuring Seamless Quality Coordination Across All Project Phases
1. Introduction
The Quality Assurance & Quality Control (QA/QC) Department at BEC Arabia operates as a centralized authority for ensuring compliance, quality excellence, and defect prevention in mega construction projects. Effective collaboration between internal departments, external consultants, regulatory bodies, and contractors is essential to:
✅ Ensure seamless integration of quality policies from design to execution. ✅ Prevent defects and reduce rework by aligning engineering, procurement, and site teams. ✅ Maintain full compliance with ISO 9001, ISO 45001, Saudi Building Code (SBC), and project-specific requirements. ✅ Guarantee adherence to contractual obligations and client expectations.
A 360° collaborative framework ensures high-quality project delivery through structured communication, technical coordination, and digital integration with stakeholders.
2. Cross-Departmental Collaboration Model
The QA/QC Department at BEC Arabia engages in multi-level collaboration, ensuring that quality standards are upheld across all phases of project execution.
2.1 Key Collaborative Areas & Stakeholder Integration
Collaboration Area
QA/QC Responsibilities
Key Stakeholders
Engineering & Design Compliance
Review design quality & ensure compliance before construction.
Engineering Department, Consultants, Clients
Procurement & Material Quality
Verify material specifications, conduct testing & approvals.
Procurement, Suppliers, Subcontractors
Site Execution & Quality Control
Conduct inspections, manage NCRs, and enforce corrective actions.
Construction Teams, Project Management
Regulatory & Compliance Management
Ensure adherence to SBC, ISO standards & local authority approvals.
Government Authorities, HSE, Legal
Subcontractor & Supplier Coordination
Ensure vendor compliance with quality and technical standards.
Subcontractors, Suppliers, Logistics Teams
Client & Consultant Engagement
Maintain transparency in quality assurance & progress reporting.
Clients, Consultants, Third-Party Auditors
📌 Benchmark: All collaborative processes must follow structured communication workflows, with digital tracking and approval logs.
3. Collaboration with Engineering & Design Teams
3.1 Design Quality Review & Compliance Verification
✅ Ensure all IFC (Issued for Construction) drawings meet contractual & regulatory standards. ✅ Conduct constructability assessments & clash detection with BIM teams. ✅ Verify compliance with SBC, seismic codes, and safety requirements.
📌 Deliverables:
Design Quality Verification Reports
Non-Conformance Reports (NCR) for Design Deviations
Coordination Meetings with Engineering & Consultants
📌 Benchmark: ≥ 95% first-time approval rate for engineering deliverables.
4. Collaboration with Procurement & Supply Chain Teams
4.1 Material Approval & Vendor Compliance
✅ Ensure all materials meet approved technical submittals & contractual requirements. ✅ Conduct supplier audits to verify compliance with project standards. ✅ Enforce testing & certification processes for high-risk materials (concrete, steel, MEP systems).
📌 Deliverables:
Material Inspection & Testing Reports
Supplier Compliance Audits & Approval Logs
Rejected Material Reports & Corrective Action Plans
📌 Benchmark: 100% material compliance verification before site use.
5. Collaboration with Construction & Site Execution Teams
5.1 Site Inspections & Quality Control Checks
✅ Conduct pre-installation inspections to verify compliance with approved designs. ✅ Monitor ongoing construction works for adherence to quality standards. ✅ Enforce Non-Conformance Report (NCR) resolution & corrective actions.
📌 Deliverables:
Site Inspection Reports & Corrective Action Logs
Daily Construction Quality Reports
Handover & Completion Certifications
📌 Benchmark: ≥ 98% compliance with construction quality standards.
6. Regulatory & Compliance Collaboration
6.1 Coordination with Government & Municipal Authorities
✅ Ensure compliance with Saudi Building Code (SBC), municipality regulations & ISO standards. ✅ Facilitate approvals, permit renewals, and third-party audits. ✅ Ensure environmental, health & safety compliance (ISO 14001, ISO 45001).
📌 Deliverables:
Regulatory Approval Logs & Compliance Checklists
Municipality & Civil Defense Inspection Reports
Environmental Compliance & Sustainability Audits
📌 Benchmark: Zero permit violations or regulatory non-compliance.
7. Collaboration with Subcontractors & Suppliers
7.1 Quality Compliance Enforcement in Subcontractor & Supplier Operations
✅ Ensure subcontractors follow project-specific quality procedures. ✅ Conduct supplier performance evaluations & compliance monitoring. ✅ Issue corrective action notices (CAN) for quality deviations.
📌 Deliverables:
Subcontractor Quality Compliance Reports
Supplier Audit & Non-Conformance Logs
Corrective Action Implementation Reports
📌 Benchmark: 100% supplier compliance before work approval.
8. Client & Consultant Engagement in Quality Assurance
8.1 Transparent Reporting & Quality Control Coordination
✅ Maintain structured communication with clients regarding project quality. ✅ Ensure all consultant inspections & approvals are documented. ✅ Coordinate third-party quality audits & certifications.
📌 Deliverables:
Client Quality Assurance Reports
Consultant-Approved Inspection & Test Plans (ITP)
Third-Party Audit Reports & Certification Compliance Logs
📌 Benchmark: Zero disputes over project quality issues with clients.
9. Digital Quality Control Monitoring & Reporting
9.1 Digital Collaboration & Automation in QA/QC
Technology
Functionality
Application in QA/QC
Aconex (EDMS)
Document Control, NCR Tracking
Ensures digital compliance & audit readiness
BIM 360
Design & Construction Coordination
Reduces rework through clash detection
SAP ERP
Procurement Integration, Material Approval
Ensures supplier compliance before procurement
Power BI Dashboards
Quality KPI Monitoring
Tracks approval timelines, NCR closure rates
📌 Benchmark: 100% digital tracking for quality performance & compliance.
10. Conclusion
The QA/QC Department at BEC Arabia ensures: ✅ Seamless collaboration between engineering, procurement, site teams & regulatory authorities. ✅ Data-driven decision-making using real-time quality tracking & digital automation. ✅ Full compliance with ISO, SBC, and contractual quality obligations. ✅ Continuous quality improvement through structured audits & corrective action plans.
By embedding a structured quality management system, BEC Arabia guarantees defect-free, high-quality construction projects that meet and exceed client expectations.
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