KPIs & Performance Metrics

Engineering Department KPIs & Performance Metrics – A 360° Approach

Data-Driven Performance Monitoring for Technical Excellence in Mega Construction Projects

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1. Introduction

Key Performance Indicators (KPIs) and Performance Metrics in the Engineering Department at BEC Arabia ensure efficiency, compliance, and accountability in design management, technical coordination, regulatory adherence, and engineering execution.

These KPIs are structured to: ✅ Measure accuracy, efficiency, and compliance of engineering deliverables. ✅ Ensure alignment with project schedules, quality standards, and cost parameters. ✅ Monitor collaboration effectiveness with consultants, contractors, and authorities. ✅ Enhance risk management and prevent non-compliance or rework.

Applicable Global & KSA Engineering Standards:

• Saudi Building Code (SBC), Saudi Contractors Authority (SCA) Regulations

• FIDIC & NEC Contractual Obligations for Engineering Deliverables

• ISO 9001 (Quality), ISO 45001 (HSE), ISO 14001 (Environmental Compliance)

• Project Execution Standards (PMBOK, BIM, AACE Cost Engineering)

By leveraging digital tracking (Aconex, Primavera P6, Power BI, SAP ERP) and real-time analytics, the Engineering Department ensures project success through structured KPI monitoring.

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2. Engineering KPI Categories & Monitoring Framework

Engineering performance is assessed across five key areas:

KPI Category	Focus Area
Design & Technical Accuracy KPIs	Measures efficiency & accuracy of engineering drawings, RFIs, and design approvals.
Project Schedule & Execution KPIs	Monitors adherence to project timelines & coordination with construction teams.
Compliance & Regulatory KPIs	Ensures engineering deliverables meet SBC, FIDIC, and ISO standards.
Quality Assurance & Risk Control KPIs	Tracks design errors, NCRs, and engineering risk mitigation.
Collaboration & Stakeholder Engagement KPIs	Evaluates interaction with consultants, clients, and subcontractors.

Each KPI is monitored using engineering dashboards, audit reports, and digital tracking systems.

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3. Design & Technical Accuracy KPIs

3.1 Design Approval Efficiency (%)

Definition: Measures the percentage of engineering designs approved without revisions.

📌 Formula: Design Approval Efficiency (%) = (Approved Drawings Without Revisions / Total Submitted Drawings) × 100

📌 Target Benchmark: ≥ 85% approval rate without major revisions.

📌 Reporting: Weekly tracking in Aconex & BIM 360.

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3.2 RFI (Request for Information) Closure Rate (%)

Definition: Tracks how efficiently RFIs are resolved without delaying the project.

📌 Formula: RFI Closure Rate (%) = (Closed RFIs Within Deadline / Total RFIs Issued) × 100

📌 Target Benchmark: ≥ 90% RFI closure within agreed timeframes.

📌 Reporting: Automated tracking in Aconex with Power BI analytics.

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3.3 Engineering Change Order (ECO) Impact on Cost & Schedule (%)

Definition: Measures the financial & schedule impact of design changes on the project.

📌 Formula: ECO Impact (%) = (Total Change Order Cost / Project Budget) × 100

📌 Target Benchmark: ≤ 5% of total project value.

📌 Reporting: Tracked via SAP ERP, Primavera P6, and Cost Control Reports.

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4. Project Schedule & Execution KPIs

4.1 Engineering Deliverables Adherence to Schedule (%)

Definition: Measures the percentage of engineering tasks completed on schedule.

📌 Formula: Engineering Schedule Adherence (%) = (Completed Engineering Tasks On Time / Total Planned Engineering Tasks) × 100

📌 Target Benchmark: ≥ 95% adherence to schedule.

📌 Reporting: Primavera P6 & Engineering Progress Reports.

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4.2 Engineering-Related Construction Delays (%)

Definition: Tracks construction delays caused by design errors, late approvals, or technical issues.

📌 Formula: Engineering Delay Impact (%) = (Engineering-Caused Delays / Total Project Delay Days) × 100

📌 Target Benchmark: ≤ 5% of total project delay impact.

📌 Reporting: Monitored using Delay Analysis Reports & Primavera P6.

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5. Compliance & Regulatory KPIs

5.1 Saudi Building Code (SBC) Compliance Rate (%)

Definition: Measures engineering compliance with SBC and other local authority standards.

📌 Formula: SBC Compliance Rate (%) = (Compliant Engineering Deliverables / Total Engineering Submissions) × 100

📌 Target Benchmark: ≥ 98% compliance rate.

📌 Reporting: Tracked via Municipality Approvals & SBC Audit Logs.

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5.2 Regulatory Approval Success Rate (%)

Definition: Tracks the success rate of securing municipality, environmental, and permit approvals.

📌 Formula: Approval Success Rate (%) = (Approved Submissions / Total Submissions) × 100

📌 Target Benchmark: ≥ 95% approval success.

📌 Reporting: Monthly compliance reporting via Aconex & Document Control.

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6. Quality Assurance & Risk Control KPIs

6.1 Non-Conformance Report (NCR) Closure Rate (%)

Definition: Measures how quickly engineering-related NCRs are resolved.

📌 Formula: NCR Closure Rate (%) = (Closed NCRs / Total NCRs) × 100

📌 Target Benchmark: ≥ 90% NCR closure within agreed timeframes.

📌 Reporting: QA/QC Reports & NCR Logs.

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6.2 Rework Due to Engineering Errors (%)

Definition: Tracks the percentage of construction rework caused by engineering mistakes.

📌 Formula: Rework Impact (%) = (Cost of Rework Due to Engineering Errors / Total Construction Cost) × 100

📌 Target Benchmark: ≤ 2% of total project cost.

📌 Reporting: Cost Control & Site Progress Reports.

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7. Collaboration & Stakeholder Engagement KPIs

7.1 Consultant Response Time for Technical Submittals (Days)

Definition: Measures how quickly consultants respond to RFIs, shop drawings, and approvals.

📌 Target Benchmark: ≤ 7 days response time for standard RFIs.

📌 Reporting: Tracked in Aconex RFI Logs.

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7.2 Engineering Coordination Meeting Effectiveness (%)

Definition: Evaluates the success rate of resolving issues during coordination meetings.

📌 Formula: Meeting Resolution Effectiveness (%) = (Issues Resolved in Meetings / Total Issues Raised) × 100

📌 Target Benchmark: ≥ 85% issue resolution in meetings.

📌 Reporting: Minutes of Meetings (MoM) & Action Logs.

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8. Conclusion

The 360° KPI framework for BEC Arabia’s Engineering Department ensures: ✅ Accurate, efficient, and timely engineering deliverables. ✅ Full compliance with regulatory, contractual, and technical standards. ✅ Seamless collaboration between consultants, clients, subcontractors, and site teams. ✅ Optimized risk management through proactive tracking and issue resolution.

By leveraging data-driven monitoring and real-time performance tracking, BEC Arabia ensures engineering excellence, technical accuracy, and compliance for all mega construction projects.